Pearlbeat takes up to 24 working hour's  to process an order and product is delivered within the standard delivery time of 5 to 7 days.

 We apologize for the inconvenience. Please share your payment and order details with us via Email: support@pearlbeat-lifestyle.com or WhatsApp: +91 9973740222. Our team will assist you promptly.

 To track your order, go to the footer section of our website. Under the Track Order' section, enter your mobile number or order ID, click 'Get OTP and Track Order,' and follow the instructions to view your order status. 

The available payment options are:

1. Cash on Delivery (COD)
2. Credit/Debit Card
3. UPI

Select the UPI option that works best for you at checkout!

 To cancel your order, if it hasn’t been picked up yet, simply contact our support team on WhatsApp at 9973740222. Please provide your order ID and the reason for cancellation, and our team will assist you.

 Once the returned product is delivered to our warehouse, a quality check (QC) test will be conducted. After the QC test is completed, it typically takes 2 working days for the refund to be processed .

We do not offer a return facility. However, in case of any defect or issue with the product, we provide a replacement. For assistance, please contact us at support@pearlbeat-lifestyle.com or via WhatsApp at +91 9973740222.

 To claim a warranty, please contact our support team and share your purchase details along with a description of the issue. Our customer support team will assist you with the warranty claim process.

We offer a 6-month guarantee on our products. If you encounter any issues within this period, please contact our support team with your purchase details, and we’ll assist you with the guarantee claim process.